The team behind Tapcoat — digital cloakroom from Frankfurt
We digitize cloakroom processes for events and cut wait times & chaos.
Digital cloakroom management
The future of the cloakroom hangs on us.
Tapcoat is a SaaS platform from Frankfurt that fully digitizes cloakroom processes at events. With our app and online dashboard, we automate what used to be manual and error-prone.
01 Optimizing the cloakroom process: check-in
02 Optimizing your image: branding
03 For agencies and event organizers: multi-tenant
04 Fully customizable: lots of features
Digital cloakroom tag features – all in one system
The technology behind reliable cloakroom management
We digitize your cloakroom: the entire process runs digitally – from check-in to pickup. The result: shorter wait times, less staff effort, and full control at peak moments.
Smart Check-in with QR code & NFC
Tapcoat registers each item uniquely via QR code or NFC – no app needed. This prevents mix-ups and integrates existing event tickets or entry passes.
Self Check-in
Tapcoat uses existing QR codes as identifiers and assigns items digitally. This shortens wait times and eliminates the need for extra tickets or apps.
Digital billing & accounting
Tapcoat logs every drop-off and pickup automatically. This automates billing, records, and the handover to your accounting team or tax advisor.
Central Dashboard
Always keep track of occupied spots, processing times, and utilization – live and across all your locations.
Multi-Organization & Locations
Manage multiple venues, events, or clients in one system. Perfect for operators, agencies, and event series.
Online payments
Guests pay either in advance by scanning a banner or directly at the terminal during check-in. For fast workflows and shorter waits at the cloakroom.
Branding & white-label options
Customize digital receipts, wallet passes, and interfaces to match your branding or your end client’s. Ideal for event venues, agencies, and corporate events. (Pro feature)
Push notifications for guests
Keep guests informed about pickup, wait status, or the end of the event. This reduces questions, improves the flow, and enhances the guest experience. No app download required.
Our team
The idea behind Tapcoat grew out of frustration: that uneasy feeling of snapping a photo of your cloakroom tag every time, after waiting in a long line at the start and end of an event.
Lutz Bischoff
Founder
Lutz brings hands-on event operations experience and makes sure Tapcoat is reliable, efficient, and practical in everyday use.
Tim Hoh
Founder
Tim is responsible for Tapcoat’s product, technology, and strategic development, with a focus on scalable digital solutions for the event industry.
Gallery
A look at our work, our team, and Tapcoat in action at real events.
Ready to digitize your cloakroom?
Contact us today for a personal demo or download the app for free.
