Industry solutions for digital cloakrooms – scalable for event venues, stadiums & hotels
Tapcoat is the professional cloakroom solution for businesses with regular visitor traffic. Reliable at peak times, predictable with a subscription, and ready to use right away.
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Digital cloakroom for event venues
Ideal for regular evening events with changing audiences. Our industry solutions help you standardize your workflows for good – instead of organizing every event from scratch.
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Digital cloakroom for stadiums
Scalable for thousands of guests within short time windows. Stable even when everyone arrives at once.
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Digital cloakroom for trade shows
Our digital industry solutions adapt flexibly to changing visitors and multi-day events.
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Digital cloakroom for event planners & agencies
One consistent solution for recurring client projects – without setting up new processes every time.
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Digital cloakroom for theaters
Our industry solutions enable predictable workflows for fixed seasons and subscriber structures – structured and built for the long term.
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Digital cloakroom for clubs
Maximum throughput at peak times between 11 p.m. and 1 a.m.
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Digital cloakroom for bellhop service in hotels
Tapcoat, our management system, can run in parallel at several events in the same venue – flexible, scalable, and built for long-term use.
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Digital cloakroom for valet parking
Our industry solutions can be extended for combined service processes and integrate seamlessly into existing operational structures.
Benefits
Our industry solutions. More control. Less stress.
Smooth workflows – whatever the event type.
Reduce staffing effort, avoid bottlenecks, and create predictable processes – as a long-term subscription solution, not just for individual events.
Digital cloakroom management
Check-in and pickup processes cut wait times and take the load off your team – even when it gets busy. Your workflows stay structured, efficient, and reliable, even at peak times.
Branding & personalization
Can be integrated into your corporate design as a white-label solution – for a modern, digital guest experience that fits seamlessly into your brand and your existing processes.
Remarketing & push notifications
Use every touchpoint digitally for targeted remarketing and relevant push notifications – for more repeat visits, higher conversion, and measurable success.
Testimonials
Proven in live operations – even with heavy visitor traffic
"With Tapcoat, we were able to significantly cut our wait times at large-scale events. The whole process is more structured and predictable."
"Even with several thousand guests arriving within a short time, the system stayed stable. That took a huge load off our team."
"With Tapcoat, everything runs smoothly. This is the future of the cloakroom."
Digital cloakroom tag features – all in one system
The technology behind reliable cloakroom management
We digitize your cloakroom: the entire process runs digitally – from check-in to pickup. The result: shorter wait times, less staff effort, and full control at peak moments.
Smart Check-in with QR code & NFC
Tapcoat registers each item uniquely via QR code or NFC – no app needed. This prevents mix-ups and integrates existing event tickets or entry passes.
Self Check-in
Tapcoat uses existing QR codes as identifiers and assigns items digitally. This shortens wait times and eliminates the need for extra tickets or apps.
Digital billing & accounting
Tapcoat logs every drop-off and pickup automatically. This automates billing, records, and the handover to your accounting team or tax advisor.
Central Dashboard
Always keep track of occupied spots, processing times, and utilization – live and across all your locations.
Multi-Organization & Locations
Manage multiple venues, events, or clients in one system. Perfect for operators, agencies, and event series.
Online payments
Guests pay either in advance by scanning a banner or directly at the terminal during check-in. For fast workflows and shorter waits at the cloakroom.
Branding & white-label options
Customize digital receipts, wallet passes, and interfaces to match your branding or your end client’s. Ideal for event venues, agencies, and corporate events. (Pro feature)
Push notifications for guests
Keep guests informed about pickup, wait status, or the end of the event. This reduces questions, improves the flow, and enhances the guest experience. No app download required.
Ready to digitize your cloakroom?
Contact us today for a personal demo or download the app for free.
