1 free cloakroom
Digital cloakroom for agencies
Digital cloakroom & professional cloakroom management for agencies – scalable for events, conventions, and large-scale events.
Digital cloakroom for agencies with high guest volumes
Digital cloakroom management for agencies means more than just an app. It’s about reliable processes, predictable costs, and a solution that works across a wide range of event formats – from business conventions to large-scale events with several thousand guests. The digital cloakroom helps agencies organize events more efficiently and manage crowd flow professionally.
- Fewer staff needed
Automate cloakroom workflows and cut your staffing costs significantly.
- Faster processing
Guests check in and out in seconds, with no waiting or paperwork.
- Impress your clients
Show your clients a modern solution that makes your events more professional – with your branding, your colors, and your logo.
Features
Everything for efficient cloakroom management at events & large-scale events
Tapcoat offers features developed specifically for agencies. Manage multiple events, venues, and clients from one platform. Save time and give your clients a modern experience.
Flexible management of multiple events
Ideal for agencies with regular events and high visitor volumes.
Custom branding for clients
White-label cloakroom solution for agencies and event organizers.
Digital cloakroom pass management
Paperless cloakroom management for modern event agencies.
Digital cloakroom tag features – all in one system
The technology behind reliable cloakroom management
We digitize your cloakroom: the entire process runs digitally – from check-in to pickup. The result: shorter wait times, less staff effort, and full control at peak moments.
Smart Check-in with QR code & NFC
Tapcoat registers each item uniquely via QR code or NFC – no app needed. This prevents mix-ups and integrates existing event tickets or entry passes.
Self Check-in
Tapcoat uses existing QR codes as identifiers and assigns items digitally. This shortens wait times and eliminates the need for extra tickets or apps.
Digital billing & accounting
Tapcoat logs every drop-off and pickup automatically. This automates billing, records, and the handover to your accounting team or tax advisor.
Central Dashboard
Always keep track of occupied spots, processing times, and utilization – live and across all your locations.
Multi-Organization & Locations
Manage multiple venues, events, or clients in one system. Perfect for operators, agencies, and event series.
Online payments
Guests pay either in advance by scanning a banner or directly at the terminal during check-in. For fast workflows and shorter waits at the cloakroom.
Branding & white-label options
Customize digital receipts, wallet passes, and interfaces to match your branding or your end client’s. Ideal for event venues, agencies, and corporate events. (Pro feature)
Push notifications for guests
Keep guests informed about pickup, wait status, or the end of the event. This reduces questions, improves the flow, and enhances the guest experience. No app download required.
Our pricing at a glance
Choose your plan — or start with the Free plan at no cost
Take advantage of our plans with low starting prices.
Monatlich
Jährlich –11%
All prices are net amounts, plus VAT.
Ready to digitize your cloakroom?
Contact us today for a personal demo or download the app for free.
Common questions about digital cloakroom management for agencies and event planners
Everything you should know as an operator, technical lead, or event manager before rollout.
- Is a digital cloakroom worth it for agencies with several events per month?
Yes. Agencies with regular events in particular benefit from standardized digital cloakroom management. Instead of organizing every event from scratch, you use a scalable solution on a subscription basis. That reduces planning effort, minimizes sources of error, and ensures consistently professional workflows – regardless of the staff on duty.
- How does the subscription model pay off financially?
Digitization lets you reduce staffing costs and speed up workflows. Shorter wait times mean higher guest satisfaction, fewer complaints, and more efficient processes. With recurring use across several events, the system pays for itself much faster than classic one-off solutions.
- Is the cloakroom management suitable for large events with thousands of guests?
Yes. The system is built for high visitor numbers and runs reliably even during heavy rushes. Multiple check-in stations can operate in parallel, so even peak times are handled smoothly.
- What happens during a very heavy rush?
The digital cloakroom enables parallel check-ins via QR code, NFC, or list mode. Multiple staff members can work at the same time without losing data or causing mix-ups. The system stays fast even under heavy load.
- Is the system GDPR-compliant?
Yes. All data is transmitted encrypted and stored securely.
Only the information required for the cloakroom process is processed. The digital cloakroom management system meets the requirements of the GDPR. - Are there hidden costs or extra fees?
No. The subscription models are transparent.
All included features are clearly defined, so you can plan with confidence. There are no unexpected extra costs for essential core features. - How flexible is the system across different event formats?
The digital cloakroom management system adapts flexibly – from business conventions and trade shows to clubs or concerts.
Different items, check-in options, and locations can be configured individually. - Can I manage multiple locations or venues at the same time?
Yes. With the Central Dashboard, you can manage multiple events and locations in parallel. Ideal for agencies or operators with recurring events at different venues.
- How much training does my team need?
The system is intuitive to use and requires only a brief introduction. It was designed so that even temporary staff can be productive quickly.
- Is support available during live events?
Yes. If needed, support is also available during event hours.
That gives you extra peace of mind at important events.