1 free cloakroom
Digital cloakroom system for theaters – fast, scalable & on a predictable subscription
Shorten lines, take pressure off your team, and keep operations stable –
even at sold-out performances with 1,000+ guests.
Efficiency
Fast check-in without waiting in line
Your guests are registered in seconds – no paper tags or cumbersome processes. Existing tickets can be used directly, too.
- QR code scanning for instant registration (also with existing tickets)
- Manual entry as a backup
- Real-time overview of all items
- Works offline when the internet connection is weak
The result:
A calm entry. Less pressure on staff. Happy guests.
Management
Predictable costs, not event chaos
Our cloakroom system for theaters is designed as a transparent subscription model.
You get:
- a clearly defined feature set
- fixed monthly or annual prices
- updates included
- support during your performance hours, too
- no hidden extra costs
That way, you keep your costs under control at all times – even during seasonal peaks.
The technology behind a reliable cloakroom system for theaters
Tapcoat digitizes your entire cloakroom process – from check-in to pickup.
Stable at peak times. Simple for guests. Predictable for your budget.
Digital cloakroom tag features – all in one system
The technology behind reliable cloakroom management
We digitize your cloakroom: the entire process runs digitally – from check-in to pickup. The result: shorter wait times, less staff effort, and full control at peak moments.
Smart Check-in with QR code & NFC
Tapcoat registers each item uniquely via QR code or NFC – no app needed. This prevents mix-ups and integrates existing event tickets or entry passes.
Self Check-in
Tapcoat uses existing QR codes as identifiers and assigns items digitally. This shortens wait times and eliminates the need for extra tickets or apps.
Digital billing & accounting
Tapcoat logs every drop-off and pickup automatically. This automates billing, records, and the handover to your accounting team or tax advisor.
Central Dashboard
Always keep track of occupied spots, processing times, and utilization – live and across all your locations.
Multi-Organization & Locations
Manage multiple venues, events, or clients in one system. Perfect for operators, agencies, and event series.
Online payments
Guests pay either in advance by scanning a banner or directly at the terminal during check-in. For fast workflows and shorter waits at the cloakroom.
Branding & white-label options
Customize digital receipts, wallet passes, and interfaces to match your branding or your end client’s. Ideal for event venues, agencies, and corporate events. (Pro feature)
Push notifications for guests
Keep guests informed about pickup, wait status, or the end of the event. This reduces questions, improves the flow, and enhances the guest experience. No app download required.
Secure. GDPR-compliant. Fail-safe.
No sensitive personal data
- Encrypted data processing
- Hosted in Germany
- Offline mode during network issues
- Scalable for 200 to 5,000+ guests
Built for professional venues that demand high stability.
01 Efficient workflows
02 Happy guests
03 Dashboard
Our pricing at a glance
Choose your plan — or start with the Free plan at no cost
Take advantage of our plans with low starting prices.
Monatlich
Jährlich –11%
All prices are net amounts, plus VAT.
Ready for a stress-free theater cloakroom?
Let’s analyze together how many guests you handle per event – and how much potential your cloakroom process holds.
Why theaters rely on our digital cloakroom system
Feedback from operators who have digitized their cloakroom process for good –
reliable, cost-effective, and stress-free with a full house.
"At sold-out premieres with more than 1,200 guests, our cloakroom used to be the most critical point in our operations. Since we started using the digital cloakroom system, the lines are gone. Throughput is much faster – and our team is more relaxed."
"We hesitated for a long time because we didn't want yet another subscription. Now we know it pays off. Fewer temporary staff, less chaos, clear processes. The costs are predictable and transparent."
"Our biggest concern was: what happens during a big rush or with a poor internet connection? The system runs reliably – even offline. That peace of mind is exactly what convinced us."
Common questions about the digital cloakroom system for theaters
Everything you should know before rollout – as a theater operator, technical director, or event manager.
- Is the cloakroom system designed specifically for theaters?
Yes. The system was developed for venues with regular visitor traffic – including theaters, opera houses, civic halls, and concert halls.
It’s ideal for:
- Premieres
- Subscription performances
- Guest performances
- Special events
- Parallel performances
Even at sold-out shows with 1,000+ guests, operations run smoothly.
- Does the system also work when crowds surge?
Yes. The digital cloakroom system is built for high throughput. Multiple check-in and pickup points can operate in parallel. Even with 1,000 to 5,000 guests per event, the process stays controlled and fast.
The goal: no bottlenecks before curtain-up.
- What happens if the internet connection is poor?
The system works offline. Even with an unstable connection, items can be registered and managed. As soon as the connection is stable again, the data syncs automatically.
Your operations keep running – even at critical moments.
- What devices are needed?
For guests: a smartphone with a QR code ticket or wallet pass.
For your team: a tablet, laptop, or desktop PC with access to the dashboard.
No special hardware. No complex installation.
- How long does setup take?
Setup is quick and easy. You define your cloakroom areas, set up your workflows – and you can start right away.
Your theater cloakroom system is usually ready to go within a few hours.
- Is the cloakroom system GDPR-compliant?
Yes.
- No sensitive personal data is stored.
- All data processing is encrypted.
- All processes are designed to comply with data protection law.
This way, you meet the requirements of public bodies and municipal institutions.
- What does the subscription cost?
Our cloakroom system for theaters is based on a transparent subscription model.
You get:
- a clearly defined feature set
- fixed monthly or annual prices
- updates included
- support during event hours
- no hidden extra costs
This lets you plan your costs long term – regardless of seasonal peaks.
- Is the subscription worth it with lower usage?
With just a few events per month, the system pays for itself through:
- fewer temporary staff
- faster throughput
- less organizational effort
- lower error and mix-up rates
We’re happy to calculate your individual savings potential with you.
- Can guests handle the digital solution?
Yes.
The process is intuitive:
Scan the QR code → get a digital confirmation → quick pickup.Even less tech-savvy visitors manage with ease.
Manual registration is optionally available as a backup. - Can we test the cloakroom system before signing a contract?
Yes.
You can experience the system in a live demo or test it during a trial phase at real events.
That way, you make your decision based on real experience – not just a presentation.