1 free cloakroom
Bellhop service software for hotels
Digital cloakroom management for clubs that works fast and reliably
Fast hotel bellhop service – even at conferences & large-scale events
Your guests drop off coats or luggage in seconds.
The bellhop service software for hotels shortens lines, takes pressure off your team, and keeps workflows structured – even at peak times.
branding
Your hotel on every digital cloakroom pass
Adapt the hotel bellhop software to your corporate design. Logo, colors, and look stay consistent – for a professional brand experience at every event.
Management
Real-time overview of all cloakroom items
Stay in full control of your bellhop service at all times.
The scalable hotel bellhop software shows every drop-off and pickup in real time – reliably, even during a big rush.
Notifications
Automatic notifications for your guests
Notify your guests digitally when their items are ready for pickup.
The software streamlines departures, reduces questions, and ensures a calmer flow after events.
Digital cloakroom tag features – all in one system
The technology behind reliable cloakroom management
We digitize your cloakroom: the entire process runs digitally – from check-in to pickup. The result: shorter wait times, less staff effort, and full control at peak moments.
Smart Check-in with QR code & NFC
Tapcoat registers each item uniquely via QR code or NFC – no app needed. This prevents mix-ups and integrates existing event tickets or entry passes.
Self Check-in
Tapcoat uses existing QR codes as identifiers and assigns items digitally. This shortens wait times and eliminates the need for extra tickets or apps.
Digital billing & accounting
Tapcoat logs every drop-off and pickup automatically. This automates billing, records, and the handover to your accounting team or tax advisor.
Central Dashboard
Always keep track of occupied spots, processing times, and utilization – live and across all your locations.
Multi-Organization & Locations
Manage multiple venues, events, or clients in one system. Perfect for operators, agencies, and event series.
Online payments
Guests pay either in advance by scanning a banner or directly at the terminal during check-in. For fast workflows and shorter waits at the cloakroom.
Branding & white-label options
Customize digital receipts, wallet passes, and interfaces to match your branding or your end client’s. Ideal for event venues, agencies, and corporate events. (Pro feature)
Push notifications for guests
Keep guests informed about pickup, wait status, or the end of the event. This reduces questions, improves the flow, and enhances the guest experience. No app download required.
01 Efficient workflows
02 Happy guests
03 Dashboard
Features
Everything your hotel operation needs
Tapcoat offers features built specifically for hotels with event and conference operations. Manage multiple events, areas, and guests centrally from one platform – efficient, scalable, and reliable.
Flexible management of multiple events
Coordinate hundreds of guests across different events with one hotel bellhop software solution. Ideal for concurrent conferences, conventions, or evening events at your property.
Custom branding for your hotel
Adapt colors and logos to your corporate design.
Your guests experience a professional, digital bellhop service – fully in your hotel’s style.
Digital cloakroom pass management
Your guests receive digital receipts instead of paper.
With the bellhop service software for hotels, they always keep track of their items – fast, simple, and modern.
Our pricing at a glance
Choose your plan — or start with the Free plan at no cost
Take advantage of our plans with low starting prices.
Monatlich
Jährlich –11%
All prices are net amounts, plus VAT.
A cloakroom without the hassle
Tapcoat brings the theater cloakroom into the digital age. Fast, secure, and elegant for every visitor.
Common questions about bellhop service software for hotels
Everything you need to know about cloakroom software for hotel bellhop services
- Does the software work with very high guest volumes?
Yes. The hotel bellhop software is built for peak times and stays stable and easy to track, even with hundreds or thousands of check-ins and check-outs.
- Can we manage several events in parallel?
Yes. You can run different events at the same time and stay in full control at all times via the Central Dashboard.
- Is the software suitable for hotels with regular events?
Absolutely. The bellhop service software for hotels is designed specifically for properties with conferences, conventions, galas, or seasonal peaks.
- Is the subscription worth it with fluctuating use?
Just a few larger events per month can offset the cost through more efficient workflows and lower staffing needs. We’re happy to review your individual scenario.
- Can we test the software before signing a contract?
Yes. You can request a demo and explore all features in advance before deciding on a subscription.
- Are there any hidden extra costs?
No. You get transparent pricing plans with a clearly defined scope of services – with no hidden fees for core features.
- How quickly can it be rolled out during ongoing hotel operations?
Setup is completed quickly. Your team can use the hotel bellhop software intuitively – even for short-notice events.
- Is the cloakroom software GDPR-compliant?
Yes. All data is processed in compliance with the GDPR and stored securely – in line with the requirements of modern hotel operations.
- Can we manage multiple locations or areas?
Yes. The software is suitable for hotels with multiple event spaces or for hotel groups with several locations.
- What happens if technical problems occur during an event?
You get reliable support. For larger operations and Enterprise plans, extended support options are available so your bellhop service always runs smoothly.