1 free cloakroom
Digital
cloakroom management for event venues
Tapcoat manages cloakrooms for event venues – simple, secure, and modern.
Fast
Check-in without the wait
One QR code scan and your guests are checked in. No forms, no delays – just elegant efficiency.
Real time
Full control at a glance
Your staff see instantly which spots are taken and where there’s still capacity. Your cloakroom runs like clockwork.
Cloakroom management for modern event venues
Tapcoat makes your cloakroom digital, secure, and efficient.
Your guests get a seamless service, and you save time and money.
Secure
Digital tracking protects your guests
Every item of clothing is registered and traceable. Fewer losses, more trust, happier guests.
Works for any cloakroom type
Ready in just a few hours – for any type of cloakroom
Tapcoat is up and running in just a few hours and works with every type of cloakroom. No complex remodeling, no new hardware – just set it up and get started right away.
Use your own branding
Your own brand presence at every cloakroom
Tapcoat blends seamlessly into your corporate identity – with your logo, your colors, and your voice. From the very first moment, guests enjoy a consistent brand experience. No third-party branding, no compromises.
Digital cloakroom tag features – all in one system
The technology behind reliable cloakroom management
We digitize your cloakroom: the entire process runs digitally – from check-in to pickup. The result: shorter wait times, less staff effort, and full control at peak moments.
Smart Check-in with QR code & NFC
Tapcoat registers each item uniquely via QR code or NFC – no app needed. This prevents mix-ups and integrates existing event tickets or entry passes.
Self Check-in
Tapcoat uses existing QR codes as identifiers and assigns items digitally. This shortens wait times and eliminates the need for extra tickets or apps.
Digital billing & accounting
Tapcoat logs every drop-off and pickup automatically. This automates billing, records, and the handover to your accounting team or tax advisor.
Central Dashboard
Always keep track of occupied spots, processing times, and utilization – live and across all your locations.
Multi-Organization & Locations
Manage multiple venues, events, or clients in one system. Perfect for operators, agencies, and event series.
Online payments
Guests pay either in advance by scanning a banner or directly at the terminal during check-in. For fast workflows and shorter waits at the cloakroom.
Branding & white-label options
Customize digital receipts, wallet passes, and interfaces to match your branding or your end client’s. Ideal for event venues, agencies, and corporate events. (Pro feature)
Push notifications for guests
Keep guests informed about pickup, wait status, or the end of the event. This reduces questions, improves the flow, and enhances the guest experience. No app download required.
Benefits
What you gain
Tapcoat makes your cloakroom a real asset for your venues.
Less stress for your team, more satisfaction for your guests.
Efficiency
Less effort, more throughput – the digital cloakroom from Tapcoat
Tapcoat automates your entire cloakroom organization – from check-in to pickup. Your staff save valuable time every day, and lines become a thing of the past. The result: smooth operations with measurable efficiency gains.
Guest experience
The cloakroom reimagined – for guests who expect comfort
With Tapcoat, your guests experience a cloakroom that simply works. No searching, no waiting, no paper chaos – instead, a modern, contactless process that delights. Happy guests come back.
Modernity
The cloakroom of the future – digital, connected, and future-proof
Your venue deserves a solution that grows with it. Tapcoat combines modern technology with easy operation – for a professional image that wins over guests and operators alike.
Our pricing at a glance
Choose your plan — or start with the Free plan at no cost
Take advantage of our plans with low starting prices.
Monatlich
Jährlich –11%
All prices are net amounts, plus VAT.
Cloakroom management for event venues
Stay in control at every event: with Tapcoat, you standardize your cloakroom management – predictable with a subscription, stable under heavy visitor traffic, and ready to go in minutes.
How to optimize cloakroom management
at your event venue with Tapcoat
What our customers say about Tapcoat
"With Tapcoat, we handle large-scale events – without extra cloakroom staff."
"Especially in club operations with heavy crowds, digital cloakroom management noticeably cuts wait times."
"As a convention center, what mattered most to us was predictable subscription costs and consistent processes"
Questions about cloakroom management for event venues
Everything you need to know about digital cloakroom management for event venues.
- How does the integration work?
Tapcoat integrates seamlessly with your existing systems. Our team helps you with setup and makes sure everything runs smoothly. Installation typically takes just a few hours.
- What devices are needed?
All you need are smartphones or tablets running iOS or Android. The app works on most modern devices without any additional hardware. Optionally, you can also use our terminals.
- How secure is the data?
We use bank-grade encryption for all data. Your guest data is protected under German data protection law. Regular security audits ensure the highest standards.
- Can I set my own prices?
Yes, you have full control over the fees for your cloakroom. Tapcoat only charges a small commission per transaction. All other pricing is in your hands.
- How quickly can my staff learn to use Tapcoat?
Typically a 15-minute briefing – no technical knowledge required. Your team can be productive within a few hours. We also offer ongoing support and regular updates.
- Which payment methods are supported?
Tapcoat accepts all common payment methods, such as card, bank transfer, and digital wallets. Your guests get maximum flexibility. Payouts go to your account daily.
- Is there a trial period?
Yes, we offer a free trial period for new venues. You can try Tapcoat risk-free and explore all its features. Then you decide whether it’s right for you.
- What technical support do you offer?
Our support team is there for you every day. We respond quickly to requests and resolve issues reliably. You also get access to our Support Center with guides.
- Can I manage multiple venues?
Absolutely. With our dashboard, you manage all your venues centrally. Each venue has its own settings and reports. You stay on top of everything.
- What reports do I get?
You get detailed reports on transactions, guests, and revenue. The data is available in real time and can be exported. So you know exactly how your cloakroom is performing.