01 Rollout and operations
For preparation and the event day: guides, checklists and a template to fill in.
Includes
- Quick start guide
- Handbook for the cloakroom team
- Event day checklist
- Troubleshooting card
- Event briefing template (PDF and Word)
Downloads
Materials for your digital cloakroom
Templates and guides for rolling out tapcoat®, for your cloakroom team and for communicating with your guests. Plus logos and brand guidelines for your co-branding.
Download all (ZIP, 3.5 MB)
All three packages in one file: rollout and operations, guest communication, brand and co-branding.
Note: The materials are currently available in German only.
Packages
Materials by topic
Each package contains the files for one task. Download only what you need right now.
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02 Guest communication
So your guests know how the cloakroom works: print templates with space for your QR code, copy and graphics.
Includes
- A3 poster, navy and light
- A6 flyer and A6 table tent
- Guest FAQ
- Copy blocks for ticket emails, event page, newsletter and social media (Word)
- Social media graphics: feed, story, square
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03 Brand and co-branding
For your event page, venue website and the press: logos, badge and the rules for using them.
Includes
- Logo pack: positive and negative logo, logo mark (SVG and PNG)
- “powered by tapcoat®” badge, light and navy
- Brand guidelines
- Press release text (PDF and Word)
Single files
The most-used templates
Straight as a PDF, no ZIP archive.
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A3 poster
Shows your guests how check-in works in three steps. With a space for your Self Check-in QR code.
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Cloakroom team handbook
Preparation, check-in, pickup, special cases and closing, plus a cheat sheet for new team members.
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Brand guidelines
Spelling, logo versions, clear space, colors and badge: how to use tapcoat® on your own pages.
The Support Center answers your setup questions. Go to the Support Center
Up and running without an IT project.
Sign up for free, create an event in the dashboard, invite your team, scan the first code.