Long lines at the cloakroom, lost tags, fumbling for change at the counter – with a classic event cloakroom setup, that’s everyday reality. tapcoat solves exactly this problem: your guests drop off jackets, bags, and other items contactlessly via QR code or NFC. No paper tags, no searching, less stress at entry.
Why a digital solution for your event cloakroom pays off
At an event, a cloakroom only gets noticed when it doesn’t work. Long waits at entry, lost tags, or confusing workflows wear on everyone’s nerves – your guests’ and your team’s alike.
tapcoat digitizes exactly this process. Every item is clearly assigned at check-in, and pickup takes just a few steps. For you as an event organizer or venue operator, this can mean fewer manual steps for your team, more control at peak times, and a far more professional impression on your guests.
How the event cloakroom works with tapcoat
The workflow is deliberately simple – for your team and your guests alike.
Contactless drop-off via QR code or NFC
At check-in, guests scan a code or hold their NFC ticket to the terminal. Assignment happens automatically, with no paper tag at all. This reduces friction and noticeably speeds up entry.
Digital tag instead of paper
Instead of a physical number, every guest gets a digital cloakroom pass – as a QR code or wallet pass right on their smartphone. No more paper tags to lose.
Central Dashboard for your team
Your team sees live how many spots are occupied and where bottlenecks are forming – across multiple pickup points. That keeps the cloakroom at your event manageable, even when crowds surge.
The benefits of a well-organized event cloakroom
- Shorter wait times – drop-off and pickup in just a few steps
- Less pressure on staff – fewer manual steps, more time for the next guest
- No more paper tags – digital assignment instead of paper
- Pay without cash – via the wallet pass or the tapcoat landing page, at drop-off or up to pickup, you decide when
- Push notifications – guests get pickup and end-of-event updates right on their wallet pass, with no app download
Event formats where a digital cloakroom makes sense
Whether it’s a festival, corporate event, club night, trade show, or evening at the theater – a well-organized cloakroom for events scales with your guest count. tapcoat fits small events with a single pickup point just as well as stadiums and arenas: more guests mean more stations, all on the same data – even across multiple locations.
Agencies and event organizers who look after multiple venues or recurring events can also manage the cloakroom centrally across locations.
Branding that fits your event
Your own branding is possible: logo and colors on the wallet pass. What your plan includes is shown on the pricing page. For agencies, event venues, and corporate events, this is a key building block for making the cloakroom blend seamlessly into the overall experience.
What a digital cloakroom does for your next event
With tapcoat, the cloakroom at your event becomes an afterthought instead of a bottleneck at entry. Scanning instead of writing, digital tags instead of paper, cashless payment and a live overview in the dashboard – these are the things that really count in everyday event operations.
When you plan your next event, it’s worth looking into a digital solution well before the doors open – so that as little as possible gets stuck at the cloakroom on event day.