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Account & billing

Change your billing address

  • Last updated:

The billing address applies to the invoices you receive from tapcoat for your plan. You manage it per organization under My account.

Only people with the Manager role can change the billing address.

Change your billing address

  1. In the dashboard, select the right organization in the top left.
  2. Open My account in the sidebar and scroll to the Billing address section. Alternatively, click Change billing address under Licences & upgrades.
  3. Enter Street, House number, Postcode, City and Country.
  4. Optional: add Phone number (optional) and Invoice email (optional) if invoices should go to a separate address, for example your accounting team.
  5. Click Save billing address. The message The billing address was saved. confirms the change.

You then see the saved address under Licences & upgrades in the Billing address section.

Under My account, the Organisation section also shows the Organisation ID. It appears on billing documents and can’t be changed. Include it when you contact hello@tapcoat.com about an invoice.

Not to be confused with: Billing (guest receipts)

Under Settings, there is the Billing (guest receipts) tile. It has nothing to do with your tapcoat invoices. There you add your company’s details for your guests’ payments: issuer address, commercial register, tax number and VAT. You need these details if your guests pay at the cloakroom online or in cash.

You want to … Go to …
change the address on your tapcoat invoice My account → Billing address
manage the company details for guest payments Settings → Billing (guest receipts)

More on guest payments: Setting up online payments · Payment at the cloakroom

More articles: Download invoices

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