You find the invoices for your tapcoat® plan in the dashboard. You download them as a PDF as soon as they’re paid.
Download an invoice
- Log in to the dashboard and select the right organization in the top left.
- Open Licences & upgrades in the sidebar.
- Scroll to the Earlier plan bookings section. Every booking of your plan is listed there with its period and status.
- In the row of the booking you want, click the document icon Download invoice. The invoice opens as a PDF.
The Search the history… field helps you find older bookings faster.
Which invoices you find there
- Paid invoices only: If an invoice hasn’t been paid yet, the icon is grayed out and shows No paid invoice available.
- Only invoices for your plan: The list shows the bookings of your plan, that is Event day pass, Starter, Professional or Enterprise. Booked extensions don’t have their own row there.
- The most recently paid invoice per booking: If a booking runs over several billing periods, you download the most recently paid invoice for that booking here.
- Free: The Free plan doesn’t generate invoices.
If an invoice is missing, for example for an extension or an earlier billing period, write to hello@tapcoat.com. Include your Organisation ID. You find it under My account in the Organisation section.
Billing address and invoice email
You set which address appears on the invoice under My account. How this works is described in Change your billing address.
More articles: Change your plan · Add a payment method