You change your plan yourself in the dashboard. What the plans include and cost is on the pricing page.
Only people with the Manager role can book and change plans.
Change your plan
- In the dashboard, open Licences & upgrades.
- Click Change licence. The Compare plans & switch page shows all plans side by side.
- At the top, choose Monthly or Yearly. With Compare features, you show the feature list.
- Choose the new plan and click the button, for example Switch to Professional or Switch to Starter.
- Under Confirm plan change, check when the change applies and what you pay.
- Click Run plan change. The switch is done. then appears and the overview refreshes.
When you change within a running plan, no new payment page opens. tapcoat® uses the stored card.
When the new plan applies
- Upgrade: A higher plan applies immediately. For the current period, tapcoat calculates the pro-rata amount and shows it before you confirm.
- Lower plan: The change starts at the next renewal. Until then, your current plan stays active; the lower price applies from that date.
- Switch to Free: You reach the Free plan by cancelling at the end of the period. How this works is described in Cancel your subscription.
Book a plan from the Free plan
If your organization is still on Free, the buttons are called Book Starter, Book Professional or Book day pass. After Next, a secure payment page opens where you enter your card. You then return to the dashboard automatically.
You don’t book Enterprise yourself: the tile leads to a request to the tapcoat team.
When a change isn’t possible
- A day pass cannot be booked on Starter or Professional. As long as one of these plans is active, the Event day pass isn’t available. More on this: Book an Event day pass.
- This change is not possible right now. Try again later or write to hello@tapcoat.com.
- If your cloakrooms no longer fit the limits of the new plan after the change, the dashboard points this out.
More users or hanger locations without changing plans: Book extensions.