In tapcoat®, cloakrooms, events and team belong to an organization, such as your venue or company. If you have an account but no organization yet, you join an existing one or create a new one.
Accept an invitation
If a person with the Manager role has invited you, you see the invitation after logging in.
- Log in to the dashboard. As long as you don’t belong to an organization, the sidebar shows Join organisation.
- Open Join organisation. Under Your invitations:, you see the organization and the role you’ll get: Manager or Staff member.
- Check the organization and click Accept.
You then see the organization in the top left of the sidebar. What you can do in each role is described in Roles and permissions.
Without an invitation: request access
- Open Join organisation and go to Join an existing organisation.
- Under Administrator email, enter the email address of the person who has the Manager role in the organization.
- Optional: enter the name under Organisation name. This helps with matching.
- Click Request an invitation.
The message Your join request has been sent. confirms the request. You see open requests under Pending join requests. As soon as the person invites you, you accept the invitation as described above.
Create your own organization
If your venue isn’t on tapcoat yet, choose Create your own organisation. You then add billing details and choose a plan. See Creating an account.
Switch between organizations
If you belong to several organizations, you select the one you want from the list in the top left of the sidebar. Your role is shown next to each organization.
How Managers invite new people is described in Invite staff members.