You delete your tapcoat® account yourself in the dashboard. The deletion cannot be undone.
If you delete your account, your personal access is deleted and you are logged out. This cannot be undone. Your organization’s data is kept. Data subject to a statutory retention obligation, such as invoices, is kept by us until the retention period expires. More on this in the privacy policy.
Sort out first
- Hand over the Manager role: If nobody but you has the Manager role in one of your organizations, make another person a Manager first: in the Staff area, choose Make manager for them. Otherwise nobody there can manage the subscription, team and settings any more. If nobody else is on the team yet, invite a person first. See Invite staff members and Roles and permissions.
- Your organization’s plan: Deleting your account does not cancel a plan. If you want to stop using tapcoat entirely, cancel the plan first, see Cancel your subscription.
- Invoices: Download any invoices you need beforehand, see Download invoices.
Delete your account
- In the dashboard, open My account and scroll to Delete account.
- Click Delete account.
- To confirm, type the word Delete in the dialog.
- Confirm with Delete account. You are logged out.
If deleting fails, for example with the message “The account could not be deleted”, contact hello@tapcoat.com.
Questions about deleting your data are answered by hello@tapcoat.com.