Push notifications for your guests
If a guest saves their digital cloakroom pass in Apple Wallet or Google Wallet, the pass stays connected to tapcoat®. Through it, the guest receives status notifications about their cloakroom items: up to three per guest, depending on the plan. What your plan includes is on the pricing page.
Status notifications via the wallet pass
When the status of a booking changes, for example at drop-off or pickup, tapcoat updates the saved wallet pass. The guest’s smartphone shows the change as a notification, for example:
- “We’ve received your two jackets”
- “Suitcase K-08 has been picked up”
Whether and how the notice appears depends on the guest’s device and settings. If you change the logo or colors in your branding, tapcoat also applies this to the saved wallet passes.
Guests who haven’t saved the pass in their wallet see the current status on their pass page in the browser.
Custom messages: on request
Freely worded messages to your guests, such as “The cloakroom closes soon” or notes about offers, are a solution on request. Write to us at hello@tapcoat.com. Briefly mention the event, the expected number of guests and what you want to use the messages for. We’ll get back to you with the options for your setup.
Inform guests on site
You can also reach your guests on site in the usual ways:
- notes and signs at the cloakroom counter
- announcements by the event management
- a recommendation at check-in to save the pass in the wallet — it shows the slot number and stays up to date after bookings