Running multiple stations in parallel made easy
For larger venues or events with many guests, it makes sense to run several cloakroom stations at the same time. tapcoat® supports this setup: each station is another counter, all on the same data.
How multiple stations work
Each station corresponds to its own cloakroom in the system — with its own name and its own number range. All cloakrooms are assigned to the same event and run simultaneously.
Example of an event venue with three stations:
- Cloakroom 1: “Main entrance” — hooks 1 to 300 — staff: 2 people
- Cloakroom 2: “Afterparty upper floor” — hooks 1 to 100 — staff: 1 person
- Cloakroom 3: “Luggage drop-off basement” — slots A-1 to A-50 — staff: 1 person
All three cloakrooms are visible in the Manager’s dashboard and can be reviewed in real time.
What staff see
Staff choose in the app which station they work at: under Running events, they choose the event and then their own cloakroom from the cloakrooms they are invited to. The app then only shows the operations of that cloakroom. Via Change cloakroom in the menu, a person can switch to another station if needed.
There is no fixed assignment of people to stations in the dashboard. So decide in advance who works at which station and tell your team.
The Manager has real-time access to all stations at once via the dashboard. This way the event management keeps the overall picture and can step in when needed.
VIP and special areas
VIP cloakrooms or special areas aren’t set up as a separate feature but are mapped via a separate number range. Example: a VIP area with 20 slots gets its own area within the cloakroom — with a text prefix such as “VIP-” and numbers from 01 to 20.
This gives the VIP area a unique numbering that is clearly different from the standard cloakroom — without having to create a separate event or cloakroom.
Preparing multiple stations: checklist
- Create a separate cloakroom with a clear name for each station
- Configure number ranges so there are no overlaps between the stations
- Select all cloakrooms in the shared event
- Invite staff and decide who works at which station — in the app, each person chooses their cloakroom themselves
- Make sure every staff device has a stable connection
- Do a test run at each station before the first guests arrive